2020 is predicted to be the year that a majority of workplaces embrace sweeping changes. The last five years have seen an uptick in worker-friendly technology enabling more remote options and e-learning methods. Here's what career experts and HR executives predict to be the major focus of the workplace in 2019 and beyond, as more organizations drive toward those lofty transformation goals.
Increased Gamification of Workplace Learning
While gamification at the office has been increasing over the last few years, 2019 should see a breakthrough in companies adopting creative methods to make e-learning more interactive and competitive (in a good way). Get ready to outscore your cubemate and potentially earn Starbucks gift cards by completing challenges like attending a session on data protection and then locking down your laptop and applications in record time. Though some bemoan the need to learn new procedures like the details of an expense report system, the challenges can be motivating, especially when you can creep on your co-workers' progress.
The promise of remote working has waxed and waned over the last decade. Some career experts say the rise in technology and virtual meeting apps are fueling the trend, others point to the gig economy and millennials as the main driver. The combination of all of these factors has industry experts predicting a large shift by 2020 when more than half of U.S. workers are predicted to have at least some remote work options. Companies are also reporting an uptick in job satisfaction for those who have remote working capabilities. So while you'll likely not be working from a beach in Maui, you should push for remote days or even weeks when it's more productive to work from home or a coffee shop than to trudge into the office on a snowy or heavy-traffic day.
OK, this won't be everyone's reality in the immediate future, but those who work in specialized fields, including surgeons and engineers, should expect to see more technology to help with extremely precision-focused tasks. Eventually, it will be more mainstream, putting on specialized glasses to meet colleagues across the globe or used as a more engaging collaboration tool. So embrace the headwear now.
Experiential Workplace Environments
Millennials make up the largest segment of the workforce and are driving more engaging and purpose-driven workplaces. This is compelling HR to institute more inclusive workplace policies that may include more remote options, time away for volunteering or social good, and an environment that more closely resembles a cozy home than a cold office with harsh lighting and cramped cubes.
Recruiting Technology and AI
As unemployment numbers trend downward and the ability to find more skilled workers become more challenging, HR is turning towards technology for a helping hand. Expect more companies to embrace automated systems in the first step of the hiring process, which includes sorting through resumes and picking the first batch of candidates to contact to start the process. While it takes some of the heavy lifting off the recruiting team, it does mean that applicants need to be savvier. For example, automated programs may screen for key skills, or even addresses (to look for local candidates only) so ensure that the resume you upload includes as many of the most important skills and traits as possible. For a better idea, look at the job description and ensure you match the company's language.