Accounts managers wear many hats. They are a sales associate and customer service representative rolled into one. Account managers spend their days dedicated to pleasing clients and making sure tasks are completed for their clients. Someone looking for a client-facing, fast-paced job in an office environment will find a career in account management to be an excellent choice.
What is an Account Manager?
While most managers in a company oversee other employees, account managers oversee clients or customers. Most account managers have their own set of clients, at times regionalized, that they communicate with to make sure the services they require from the agency are provided. They serve as a client's main contact within a business or organization and are the link between clients and the rest of the company. Account managers are typically hired at marketing and advertising agencies as well as companies providing products. They are needed to communicate needs and wants from customers to the rest of the staff.
How Much Do Account Managers Make?
Glassdoor reports the U.S. national average salary for an account manager is $57,244. Once in the field of account management, there is an opportunity for higher positions such as senior account manager. The national average salary for a senior account manager is $68,610.
How to Become an Account Manager
To become an account manager, a bachelor’s degree will usually be a minimum requirement. Typical degrees required to follow the path of an account manager are marketing, communications, business and business administration. To advance in the field, a master’s degree in business, accounting, finance or law may give you a heads-up on the competition.
With relevant education, a person looking to become an account manager may get a foot in the door by starting off as a junior account manager or associate account manager. Experience is key and aspiring account managers will gain a wealth of knowledge in these positions. With positive performance and experience, a promotion to an account manager or senior account manager could be possible.
Those looking for a fast-paced, deadline-heavy job who have a knack for delegation, good interpersonal skills and client relations will thrive in an account management position. In the coming years, there will be no shortage of job openings. The U.S. Bureau of Labor Statistics reports account manager positions will grow 10 percent in the next 20 years, especially with internet-based advertising coming into the forefront.