How to Improve Communication in the Workplace. When communication is lacking in the workplace, it can have a negative effect on both productivity and office morale. A lack of workplace communication can lead to such things as gossip, resentment and high staff turnover.
Hold regular staff meetings. Regularly scheduled meetings that encourage input on various issues from all staff members can be a great way to improve workplace communication. These meetings also send the message to staff that their opinions are valued, which makes them more likely to share their concerns and ideas.
Ensure that supervisors are accessible to the staff they manage. With such busy workloads, it's difficult for supervisors to maintain an "open door" policy, but if a supervisor is always behind a closed door or rarely in the office, their staff members are often at a loss when it comes to communicating with them. Ensure that supervisors set aside some "open door" time each day when they are available to staff.
Minimize the middlemen. To a busy CEO or manager, assistants often seem like the solution to improving productivity and efficiency. However, when two higher-ups begin to communicate with each other solely through their assistants for simple tasks, things can get unnecessarily convoluted and time-consuming.
Schedule regular employee reviews. Regular reviews can be a good opportunity for supervisors and the staff they manage to sit down and discuss issues affecting their jobs and the workplace as a whole.
Don't pass along information communicated to you in confidence without the permission of the person who told you. Keep a record of sensitive communication, such as legal matters. Document the date and what each party said during any significant conversation and hold on to emails and other records pertaining to the matter.