Mobile patrol security officers provide their clients with the peace of mind of knowing their property is being secured. The client is placing his trust in the officer to deter unwanted activities and secure his property. The quality of this important service is enhanced through the consistent application of best practices, which are expressed as a set of duties to which the officer adheres.
Review Post Orders
Each client on the security patrol route is subject to having a different set of post orders. These orders provide the officer with guidance as to the specific responsibilities with which he will be charged at each site. A security officer must review each set of post orders and never assume that the requirements are the same on each site. Different clients may have different directives as to how to handle an identical situation.
Prior to the commencement of each shift, the mobile patrol officer should complete a vehicle review checklist. This list should direct the officer to check the vehicle for maintenance issues. It is paramount to discover any significant maintenance concerns prior to the shift. The officer should also fuel the vehicle and note the odometer reading in order to document the number of miles driven during the upcoming patrol.
Observe and Report
The mobile security officer serves first as a deterrent and then as a witness to criminal activities. Unless action is needed to protect the lives of the client or the client’s customers, the officer should understand that his role is to observe and report any criminal incidents. The officer must avoid becoming involved in vehicle chases or similarly elevated levels of retaliatory action.
Security patrol officers should never drive rapidly through a patrol site but should instead drive slowly in a manner which will enable to officer to notice unwanted occurrences such as a vandalized car or suspicious behavior.
Irregular Patrol Timing and Observation
The patrol officer must make a strong effort to ensure his patrols are not timed at a regular interval. The patrol officer should use strategies such as frequently reversing course. Those wishing to harm the client's property should never be able to predict when the next security patrol will occur. The officer should also consider observing the client’s property from a distance after completing a patrol. This allows the officer to see if anyone has been waiting for him to leave before creating mischief.
A key component of a well-conducted mobile patrol is the dependable communication with a dispatcher. The patrol officer should engage in periodic welfare checks to ensure his whereabouts are documented and his communication equipment is functional.