If you're interested in banking and finance, beginning your career as a bank teller is a smart move. Some banks will hire college students part time, and banks sometimes offer promotions to tellers who graduate and earn their degrees. Whether being a teller is your ultimate career goal, or you're just looking to get your foot in the door and move onto bigger dreams, your resume will need to show that you're responsible, have strong customer service skills and that you're reasonably competent with numbers. Follow these steps to make your bank teller resume shine and get yourself hired.
Write a Teller Resume
Write your name and contact information at the top. Include your permanent address, phone number(s) and email address.
Write a resume objective. Your objective should be one sentence that starts by outlining your qualifications as they relate to the job, and ends by declaring the specific title of the job you want. For example, a good objective might read: "A sophomore college student majoring in accounting with two years of customer service experience, seeking a position as a bank teller with a prominent financial institution."
Write a short summary of the banking qualifications you've gained through your education and work experience. This section should contain about five bullet points. According to HRinmotion, hiring managers look for cash-handling skills, financial knowledge, interpersonal abilities, communication skills and conflict-resolution skills--focus on these key attributes when crafting your bullet points.
Write a more detailed work experience section. List your past jobs in reverse chronological order, beginning with your most recent work experience first. For each job that you've had, include the name of the company, your job title and a date range to indicate how long you worked in that position. Include two to five bullet points that describe your role and major responsibilities. When writing your points, focus on the skills you developed that will make you a better bank teller. For example, if you worked as a call center representative in the past, emphasize your customer service and conflict-resolution abilities. Where possible, try to quantify your responsibilities and accomplishments with numbers (e.g. "Handled an average of 100 service calls daily, with a first-time resolution rate of 90 percent.")
Write an education and training section. List any degrees, courses and certifications that you've taken in reverse chronological order, along with the name of the educational institution and a date range to indicate the length of the course or program. If you have a degree in progress, list it and include your expected graduation date. If you've taken relevant courses in finance, list them in bullet point form below the name of your degree, especially if your degree is in a non-financial field.
Include a section that briefly describes your software knowledge. Since bank tellers work with computers all day, showing that you are computer literate and able to learn new software quickly is important.
Even if you've never had a job in financial services, that doesn't mean you don't have any relevant experience to include on your resume. Think back to jobs you've had in the past and how you demonstrated the skills that banks look for in tellers--interpersonal abilities, conflict-resolution skills, cash-management skills and mathematical abilities. For example, if you worked as a cashier at a clothing store and never had an unbalanced till, that would be an important accomplishment to note on your resume.
Begin your descriptive bullet points with strong action verbs in the past tense (e.g. managed, planned, resolved, communicated, etc.).