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Technical Specialist Job Description

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Technical specialists are highly skilled and educated individuals that work closely with network analysts to monitor, diagnose and treat technical issues related to almost all aspects of computer networking operations.


Individuals working as technical specialists are responsible for analyzing and designing solutions to networking issues, providing technical support to other departments, as well as troubleshooting, diagnosing and solving issues with both hardware and software.


Technical specialists are required to have experience working with software/hardware and a specific knowledge of computer networks, including security functions and design, network and software protocols, Cisco input/output routers, fiber-optic/copper-based networks, as well as configuring, diagnosing and testing all networking equipment.


Educational requirements for technical specialists include a bachelor's degree in communications and a technical certificate and/or extensive coursework relating to computers or engineering.


Technical specialists are required to attain a Cisco Certified Network Associate, or CCNA, certificate before entering the career field.

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