The job of a route driver for a company that is responsible for keeping their clients stocked with the products needed is very important. The delivery of new merchandise is only one aspect of this position. A route driver may also be responsible for product sales, inventory and merchandise display. It is important for a route driver to have a good relationship with their customers, to ensure that he continues to do business with the company.
The key aspect of a route driver position is, of course, the delivery of goods and services. This is the heart and soul of the business, and route drivers must familiarize themselves intimately with their customer base. Quick and efficient delivery of merchandise can make or break the client’s business, so route drivers must learn the best routes to get to the customers. They must also be familiar with receiving schedules, lunch breaks and other factors that affect delivery schedules.
The route driver is a field representative of the company, and as such the personal liason between the client and the supplier. This is another very important part of the route driver job, and the successful route driver will have a very good relationship with all clients. It is also important to be able to anticipate regular orders and be ready to alert the office about upcoming inventory needs.
Retail or Wholesale
Differences in the job description for a route driver depending on the nature of the company’s business. Retail drivers will often be responsible for product sales, receipts and even soliciting new clients. Wholesale drivers are usually involved just with the delivery of stock and picking up returns, but may also be required to take new orders or arrange product displays.
The route driver will be involved with rotating stock, especially if the company handles food and other perishable items. These products will require some extra training in many cases, and may also include loading, maintenance and cash-handling duties for vending machines.
Training And Licenses
Many companies insist that a route driver have qualifications gained from driver training courses. The company may also insist on continuing education. Many route driver positions will require a commercial license, such as a class B or class A, especially for driving larger bobtails and tractor-trailer rigs. These route driver positions will require regular renewal of licenses, and may also require hazmat endorsements, Department of Transportation physicals and regular screening for substance abuse.