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Found in retail outlets across the nation, such as stores, dining establishments, movie theaters and gas stations, the role of cashier is an entry level, but necessary, position. Earning a median hourly wage of $7.25, according to the United States Bureau of Labor Statistics in 2009, there are typically no formal educational prerequisites required to obtain a job in this profession.
Point of Purchase
When a customer seeks to purchase goods or services at an establishment, the point of purchase is where payment will be made. A cashier also may provide assistance for items such as cigarettes. The cashier calculates the price of the goods or services and communicates the total amount to the customer. The money is counted to ensure that it is the proper amount. Payment also is processed if it is made with a credit card or check. Placing the funds in a cash register, the cashier dispenses change, if required. Completing the final step in this process, the goods are packaged in a bag or box and the receipt is given to the customer. A cashier must maintain a pleasant disposition at all times.
A cashier is responsible for all monies that have been deposited or withdrawn from her till. Prior to the start of a shift, she counts the money in her drawer more than once, making note of the total number. Once her shift has ended, she recounts the funds in her drawer. This is reconciled with receipts from the shift’s transactions. The purpose of this exercise is to ensure that the proper amount of money is in the till. Any discrepancies between the number indicated by receipts and the amount of funds in the draw are not tolerated. When this happens, a cashier is responsible for replacing any missing funds at her own expense. Excessive or exorbitant discrepancies may lead to termination of employment.
Every employer uses a different method to track their funds. Some small retailers use only a cash box and paper ledger. Others, particularly large establishments such as department stores, use sophisticated computer based cash management machines. When this is the case, a cashier must thorough in his knowledge of the use of all of its features.
KJ Henderson has more than a decade of HR and talent acquisition experience. He has held roles at a Fortune 100 investment bank, a media conglomerate and at one of NYC's largest executive staffing firms. He currently heads recruitment sourcing at a major movie studio. He read literature at Oxford.