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The Duties of a Business Manager
Business managers have many duties working for restaurant and consumer products companies, hospitals, banks and government agencies: Supervising employees, facilitating production lines and overseeing the safety of workers. Your roles can vary but, as a business manager, you're primarily responsible for coordinating subordinates' work to achieve goals and the objectives of executives.
Selecting and Hiring Employees
Business managers select and hire employees. They work with human resources departments in finding qualified employees for open positions. But it is up to the business manager to inform the human resources manager what specific skills and qualifications they desire in employees. Once candidates are selected, you cull from among the best applicants to make a hiring decision. You must also ensure candidates complete necessary employment forms, including I-9 and W-4 forms. The I-9 proves the employee can legally work in the United States. W-4 forms, called "Withholding Allowance Certificates," determine the amounts of taxes that must be deducted from employees' paychecks, according to the IRS.
Training and Developing Employees
Employees must be trained so they can take on greater responsibilities. This allows business managers to delegate more tasks and increase productivity. Your employee training may include both classroom and practical instruction. For example, as a business sales manager, you may show sales representatives how to overcome objections and close prospects in a classroom. After classroom training, you may call on customers with representatives and critique their sales presentations. Business managers develop employees' skills by harnessing their strengths and cultivating areas that need improvement.
Business managers are responsible for overseeing operations in companies. These operations can include project management, factory output, payroll, quality control or the daily opening, running and closing procedures of offices. During this process, you may create and plan schedules, assign people tasks and set deadlines for various projects. Moreover, quotas may be needed for factory output and established parameters for material usage and waste.
Ordering and Managing Inventory
Many business managers order and manage inventory for their companies. Restaurant mangers order food and supplies for restaurants, and reorder to avoid out-of-stock conditions. There are also certain conditions for inventory; perishables must be stored in walk-in freezers and refrigerators to prevent spoilage, for example. You may also rotate inventory so the oldest items get sold before new merchandise. Business managers often use computerized ordering and inventory systems.
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