How to Improve Your Clerical Skills

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Clerical positions involve a wide variety of tasks that are important to keeping all businesses running efficiently. This includes filing, maintaining accurate records of expenditures, communications and a host of other duties. Years ago, the most training a clerical worker was expected to have is fast and error-free typing abilities. However, today’s clerical workers need to have all of that and more. To make your skills more desirable to present or potential employers, compare the skills you have to the skills you need. There is always room for improvement for even the most seasoned clerical employee.

Think about how you want your career to move forward. Clerical positions are becoming more streamlined due to the automation now available in offices. Supervisors frequently write their own letters and send their own emails because it is faster than passing it on to a secretary. Develop and improve skills that will rival your boss when it comes to her doing her own tasks.

Take a variety computer courses that will help you stay up-to-date with the latest advances in the software and hardware programs your company uses. Keep these skills current by taking refresher courses when available. This way, when your company updates its software, you are already one step ahead of its needs.

Attend communication and organizational seminars or conferences. With improved communication skills, you will enhance your positive abilities to interact with other office personnel as well as outside business clients. High-end organizational skills will help you keep needed information easily accessible and improve office efficiency greatly. By doing this, you will become a more effective listener and therefore have quick and accurate solutions to daily operations and problems.

Enroll in an associate degree program at an online or local college. Choose a program that is specific to the field where you want to work. For example, if you work in a health care setting, choose a health care administrator degree. Make sure the college you choose is regionally accredited in case you want to continue in your studies to the bachelor's or master's degree level. A degree like this will also have more respectability from employers.


Stay current with the latest news related to your field of employment by subscribing to relevant print and online magazines.

Many employers offer a tuition reimbursement program for its employees. Check with your supervisor. Even if the employer does not offer this, you will bring to her attention that you are a serious and efficient employee worth keeping.