Tour guides at Disney theme and amusement parks are responsible for showing guests the sights, explaining the history of the park and providing tips on how best to enjoy it. An ideal candidate can adapt information from a 25-page script to inform and entertain guests. Additionally, she should have an outgoing personality and strong customer service and communication skills.
Disney maintains a database of available jobs on its website. Applicants can narrow down their choices by park and type of job. Disney will not typically hire tour guides from outside the park. Instead, interested tour guides are expected to start at guest relations and work their way up to become tour guides.
A typical tour guide will have worked six to 12 months in guest relations before given the opportunity to become a tour guide. This time period allows you to show your chops by answering customer questions accurately, being able to explain PhotoPass, FastPass and related services, and helping to solve guest problems. Demonstrating bilingual ability is also a plus.