How to Become a Quality Assurance Manager. A quality assurance manager generally ensures that the services or products a particular company offers meet the requirements of the customers. This is usually accomplished by coordinating the efforts between each department of the company, and monitoring productivity and efficiency. A quality assurance manager may use a variety of tools, such as computer software or physical inspections, to obtain the data necessary to perform the job.
Prepare for a Career as a Quality Assurance Manager
Prepare to become a quality assurance manager by having experience in a management or supervisory position. Many companies require at least 1 to 3 years of management or supervisory experience before they will consider you for a quality assurance manager position.
Determine the type of company you would like to help manage. Many companies require that you obtain specific certifications or licenses pertinent to their industry before they can hire you to become their quality assurance manager.
Learn how to properly prepare and conduct both performance-based and systems audits, which are the most important tools for quality assurance managers.
Familiarize yourself with quality management systems such as ISO 9000 and ISO 9001, which are sets of standards used to certify the effective running of an industrial company. Most companies will require specific knowledge and experience with ISO compliance, which you will use as a strict guideline as a quality assurance manager. You can learn more about the ISO (International Organization for Standardization), and get materials about the ISO 9000 and 9001 by visiting the ISO website (see Resources below).
Become knowledgeable about the Occupational Safety and Health Administration (OSHA) standards. OSHA is the federal agency which regulates safety standards in the workplace, which will be a vital component of your duties as a quality assurance manager. You can check the website for OSHA for training materials and information (see Resources below).
Find a Job as a Quality Assurance Manager
Use resources such as the classified section of the local newspaper to identify and apply for quality assurance manager positions.
Try an online service, such as Monster.com, to find relevant positions close to where you live (see Resources below).
Make sure you include all appropriate certifications, such as ISO 9000, on your resume before submitting it.