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The Thermo King Corporation has been in operation since 1938 under the belief that well-trained technicians are key to providing the best transport refrigeration service. Through its CERTi-TECH service technician certification program, the company provides licensing and certification at several levels in Thermo King dealer locations, customer locations, training centers and other off-site locations all around the world.
Through Thermo King's certification program, technicians can progressively earn four levels of licensing: certified, professional, master and specialist. Each level builds on the last. Those seeking certification are given access to reference manuals, training videos, refrigeration tools and equipment. Technicians should leave with a thorough knowledge of refrigeration units and the industry. They typically build critical thinking skills for diagnostic and service procedures, and expertise in service, maintenance and repair.
While a variety of onsite training is available worldwide, technicians can also obtain certification through the CERTi-TECH website. Dealers, however, must first be approved and registered on the CERTi-TECH website. Before access is given to the website, dealers must first fill out a "Proctor Registration Form" and have it approved by the assigned ASM as well as the TK Training Department. Once this is completed, registration can be completed on the CERTi-TECH website and preparations made for actual certification classes.
Based in Tampa, Fla., Danielle Fernandez been writing, editing and illustrating all things technology, lifestyle and education since 1999. Her work has appeared in the Tampa Tribune, Working Mother magazine, and a variety of technical publications, including BICSI's "Telecommunications Distribution Methods Manual." Fernandez holds a bachelor's degree in English from the University of South Florida.