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The U.S. Department of Housing and Urban Development (HUD) reports that about 1.2 million households in the United States live in public housing units, which fall under the oversight of local housing authorities. Public housing managers, who must be certified, supervise the operation of these units and are accountable to the local housing authorities.
Public housing managers are in charge of the housing unit’s staff, determine rental rates, collect rent, prepare and enforce leases, prepare reports and oversee repairs and other aspects of building maintenance. In addition, they must resolve complaints from tenants as well as disputes between tenants and staff.
Besides having a bachelor’s degree, public housing managers must receive professional certification no later than a year after being hired. Various types of certification programs are available through organizations like the National Center for Housing Management or through professional associations.
Those preparing for certification learn about property management, HUD regulations, public housing eligibility requirements, rent collection and other aspects of overseeing public housing units. To remain certified, public housing managers must earn continuing education credits.