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Retail Recovery Clerk Job Description

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A retail recovery clerk monitors store inventory and develops shortage-control plans for a retail or department store. This position helps the store prevent loss of merchandise due to customer or employee theft, or from other incidents surrounding the store.


A retail recovery clerk develops plans to prevent and detect internal theft and to make sure the proper procedures are met if a theft occurs. A clerk also assists in investigations and interviews potential suspects and witnesses of store crimes. A recovery clerk must be proficient in camera monitoring and give directions for associates and management in this area.

Administrative Duties

A retail recovery clerk's other duties include running regular reports, monitoring inconsistencies with the store’s cash flow and reviewing paperwork to prevent shortage errors.


A retail recovery clerk trains store management and associates in loss prevention and teaches them to follow the correct paperwork procedures after an incident.


To qualify for this position, individuals must have a high school diploma and previous knowledge of retail recovery from working in another department store or small chain store. Candidates must also have computer and video equipment knowledge, be willing to travel to multiple stores daily if needed and have the ability to lift items and equipment.


According to the U.S. Bureau of Labor Statistics, the median salary for a retail recovery clerk in 2020 is $53,320. Salary is based on a candidate’s education and experience.

Private Detectives and Investigators salary

  • Top 10% Annual Salary: More than $96,950 ($46.61/hour)
  • Median Annual Salary: $53,320 ($25.63/hour)
  • Bottom 10% Annual Salary: Less than $31,440 ($15.12/hour)

Sheena Binkley has been writing articles on education, entertainment and career advice for over four years. She holds a Master of Arts degree in business communication from Jones International University. In addition to instructional articles, Binkley's work has appeared online at College Recruiter, Broowaha and various other websites.