What Are the Duties of a Fulfillment Analyst?

Growth Trends for Related Jobs

A fulfillment analyst is a customer support professional who works to meet the demand of orders for goods or services placed by customers and clients of a company. Reporting directly to a fulfillment supervisor, a college degree is typically not required for this role.

Order Fulfillment

As orders are placed, a fulfillment analyst works to meet the demand following all policies and procedures in place at the organization.


Within some environments, a fulfillment analyst may be responsible for processing payments made by customers.

Video of the Day

Brought to you by Sapling
Brought to you by Sapling

Vendor Management

It may be required for a fulfillment analyst to manage and/or work with third-party vendors such as courier services to effectively complete their tasks.

Order Tracking

A fulfillment analyst may be required to use proprietary computer software to track all orders placed and filled.


A fulfillment analyst maintains detailed reports for presentation to the supervisor regarding all aspects of customer orders and inventory.

About the Author

KJ Henderson has more than a decade of HR and talent acquisition experience. He has held roles at a Fortune 100 investment bank, a media conglomerate and at one of NYC's largest executive staffing firms. He currently heads recruitment sourcing at a major movie studio. He read literature at Oxford.

Cite this Article