Assisted living facilities are designed for individuals who need help with daily activities like bathing and dressing. Although many of the residents at these facilities are elderly, they are also available to younger people with disabilities. An assistant living administrator should be a patient, organized and compassionate individual with both a mind for business and health care. For an administrator role, an employer looks for previous experience and likely a degree in nursing or a related field. Additional certifications in health care administration may also be required.
Assisted living administrators are typically involved in the intake process for new residents. When people apply to reside in an assisted living facility, they must go through an evaluation to determine their needs. The administrator doesn't usually handle this job alone. Instead, she works alongside a nursing coordinator to assess the needs of different potential residents, determine if the facility can meet those needs, and also determine whether applicants meet the criteria for admission. These professionals assess activity levels such as whether an applicant can bathe or feed himself without help.
Many assisted living facilities must market their services to potential residents in order to fill vacancies and remain profitable. Administrators might be enlisted to work on materials to advertise the facility's services to viable prospects. They might also meet with potential clients and their families to promote the facility and its services. When meeting with potential residents, admins give tours of the facility and market its services, activities and benefits to the customer. Administrators might also answer questions about costs, payment options and facility rules.
Focus on the Facility
Assisted living administrators play a role in ensuring the facility itself is in working order. While there is likely a maintenance staff on site, the administrator will likely oversee all or part of the maintenance operation and share responsibility for ensuring the residents' safety and upkeep of the building. For example, if there is a tear in the carpet that a resident could trip over, an administrator addresses it immediately to make sure it is repaired. Administrators also weigh in on decisions about what additions might be useful to residents, such as a movie theater, fitness center or additional spaces for private gatherings.
Working with elderly or disabled residents, and managing their safety and well-being, requires adherence to numerous federal, state and local regulations. Administrators must keep up with these regulations and ensure that the facility is in compliance. Administrators also work with residents in helping them obtain any benefits they are due, such as Veterans Affairs, Medicare or Social Security benefits. Admins might also be involved in decisions such as when a resident should be transferred to a different type of care facility.