A company makes its profits by selling goods and services. This could not be accomplished, however, without the support of a variety of corporate functions. Human resources, information technology and mail delivery are only a few of these functions, without which a company would be rendered inoperable. Corporate service managers oversee these non-revenue generating operations, ensuring they run smoothly and efficiently.
Doing the Job
A day in the life of a corporate services manager varies depending upon a company's size and industry. In most instances, these senior-level professionals oversee managers and employees in various support departments of their organization. They implement processes and procedures so services are delivered effectively and in a cost-conscious manner. They manage budgets and deliver reports to senior management and ensure that the business is compliant with government laws and regulations. In addition, they are responsible for purchasing and maintaining of office equipment, such as copy machines and laptop computers.
A four-year college degree may not be required to obtain employment as a corporate service manager. The U.S. Bureau of Labor Statistics reports that, in most instances, a high school diploma or its equivalent is the only formal education needed. That said, a college education can give job seekers a competitive edge, as most enter this field with at least a bachelor's degree.
In addition to book knowledge, people who want to become corporate service managers must possess certain innate qualities. These professionals routinely interact with people throughout the workday, necessitating strong communication skills. Managers should be both analytical and detail-oriented, as they must regularly audit and implement organizational policies and best practices regarding their employer’s various business processes because inaccuracies can lead to noncompliance or monetary loss.
Corporate service managers looking to increase their marketability when job hunting may consider applying for certification administered by the International Facility Management Association. The organization, which boasts more than 24,000 members in 94 countries, offers two credentials relevant to this career. The Facility Management Professional is a knowledge-based credential aimed at increasing an applicant’s comprehension of employment-critical topics. The Certified Facility Manager assesses an applicant’s competency through professional experience, education and an examination. Both certifications require a fee and successfully passing an exam.
The U.S. Bureau of Labor Statistics reported in May 2012 that the median yearly salary paid to corporate services managers was $81,080. The lowest 10 percent of this employee population made less than $44,330, and the highest 10 percent topped $143,070 per year. Industry plays a large part in how much these individuals earn. For example, those in finance and insurance were paid an annual wage of $93,260, while those in state, local and private educational services earned a comparatively meager $76,830.