Leasing managers work for housing properties like apartment and condominium complexes, overseeing the day-to-day leasing operation. You don't necessarily have to have a formal education to become a leasing manager, though some employers may prefer it. You may also want to consider becoming certified. Accrediting agencies offer certificates such as Accredited Residential Manager and Certified Apartment Manager. Earning these certificates usually involves attending a course, having the required amount of experience and passing an exam. Leasing managers nationwide averaged $42,500 a year as of May 2014, according to the Glassdoor job website.
A leasing manager's top priority is to make sure homes aren't sitting empty, generating no revenue for investors. On the other hand, she wants to fill those units with qualified people capable of paying the rent. Managers screen renters through an application process that usually includes credit, background and employment checks. She may have to market the property on a regular basis to advertise upcoming rental availability and promote property amenities.
Handling the Money
A leasing manager is responsible for the rental payments and deposits that come into her office. She makes sure payments are received on time -- or with late fees if not on time -- and are recorded and deposited properly. She creates annual budgets and income projection sheets. She also handles invoices and payments to vendors and contractors who work for the property. If a renter fails to pay on time, and no agreement can be reached, the manager has to file legal paperwork to have the tenant removed.
Keeping Residents Happy
Creating and maintaining a good reputation in the community is another important aspect of a leasing manager's career. She addresses her residents' concerns quickly, and sees to it that repairs and maintenance work are handled swiftly and with professionalism. She makes sure the grounds are manicured and the outward appearance is attractive and clean. She also organizes functions, when appropriate, to bring tenants together and to foster a sense of community.
Leasing managers may also supervise the work of others if the property is large enough. She may have to screen, hire and train employees, and be responsible for scheduling weekly work rotations and handing out assignments. She might also have to schedule performance evaluations, record them and pass them on to her own supervisors. She provides support to her staff to encourage them and teach them the right way to handle things, and she may have to terminate employees who aren't handling their jobs correctly.