A service coordinator makes arrangements for services and goods through third-party vendors. Most services are coordinated on behalf of human or social services. The coordinator brings in outside services to ensure that a client receives needs related to personal, medical or social attention. This coordinator handles the details of all plans to make sure services occur in a timely manner.
A service coordinator implements supportive service programs. He may conduct research to determine which individual will benefit from specific services. The coordinator is a liaison between the service provider and representatives needing services. The service coordinator makes plans for the delivery of services. He maintains all files and service reports. This includes the maintenance of billing reports as well. She ensures goals of the service program are met.
In some cases, the service coordinator performs duties with a high school diploma and on-the-job training. However, most employers lean toward service coordinators with an associate's degree in coursework related to human services or social and human behavior sciences. Four-year degrees in human services or related fields of counseling or social work also are applicable, according to the Bureau of Labor and Statistics.
Service coordinators working in social or human services held about 352,000 positions in May 2008. Sixty-five percent of these workers occupied positions in the health care or social service industries, with 24 percent of these workers working for local or state government.
The service coordinator possesses organizational, communication and problem-solving skills. He or she also has the ability to work with a diverse group of people and the ability to multitask to handle service coordinating appropriately.
Salary and Occupational Outlook
As of April 2010, according to Indeed, a service coordinator could expect to make an average annual salary of $46,000. Salaries vary by location, experience and educational credentials. According to the Bureau of Labor Statistics, occupational growth for service coordinators is expected to grow 23 percent by the year 2018. Occupational growth is predicted to grow much faster than the average occupation. Growth is due to increase in the elderly population and the need for services in the mental health and substance abuse industry.