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Business owners and managers sometimes use an adaptation of the well-known children's "telephone game" to enhance favorable workplace communication. To play the game, a single sentence is written down, shown to the first player and concealed from the rest. The sentence is whispered from each employee to the next until finally, the last player recites it aloud. The object is to find out how accurately information travels within the group. Using words that relate to the workplace can help encourage improvement in other areas as well.
A hot issue in the business world today is diversity. In relation to the workplace, the term diversity describes acceptance of various groups of people distinguished by race, culture, religion, gender, age and lifestyle. Incorporating the word diversity into your workplace telephone game can help encourage it within the company. An example of a good sentence to use might be found right in your company policy. For instance, "At the Johnson and Williams corporation, diversity is one of our top priorities."
The word initiative is important in all types of work atmospheres. Knowing what to do without being told, independently solving problems or performing tasks and knowing when to seek authoritative assistance are all part of taking an initiative. Using this word in training games helps remind employees that they don't necessarily have to wait to be told what to do. One example of an appropriate sentence for the telephone game using the word initiative is, "Mr. Johnson became the CEO by taking the initiative to expand our sales team and increase our generated revenue."
In most any type of business, managers strive to encourage staff members to work together and be able to rely on one another to get the job done in a timely and efficient manner. Teamwork is one of the most effective ways to keep an office, warehouse or other work environment running smoothly and generating a profit. Using the word teamwork in telephone can be a simple reminder to look out for your coworkers or ask for help when needed. Try a simple sentence such as, "At Johnson and Williams, we owe a great deal of our success to the teamwork put forth by our employees."
Every work environment requires certain precautions to keep workers safe from various types of harm from privacy issues to personal injury. In some industries, such as construction, transportation or maintenance, safety is the number one priority. A good sentence in which to use the word safety might be, "Johnson and Williams requires that all staff members review and sign the company safety policy and abide by all regulations on a consistent basis."
A primary concern in most any type of business is maximum productivity. Without this, a company can lose a considerable amount of customers, clients, profit or even close its doors. Many key business words lead to increased productivity; a good idea may be to incorporate all of your words into a sentence related to it. For example, "Johnson and Williams employees know that diversity, initiative, teamwork and safety lead to maximum productivity."
Michelle Renee is a professional trainer and quality assurance consultant in the career, education and customer service industries, with two decades of experience in food/beverage and event coordinating management. Renee has been published by Lumino and Career Flight as well as various food, education and business publications.