How to Deal With Argumentative Colleagues. Some people are just naturally argumentative. You say black and they say white. You say go and they say stop. Dealing with argumentative colleagues is frustrating and can affect your work. There are many effective ways to cope with argumentative colleagues without becoming argumentative yourself.
Stay calm. Don't get drawn into the argument by getting worked up. Staying calm will also help you think and speak clearly.
Listen intently. Tune out the argumentative words and focus on the point your colleague is trying to make.
Keep it professional. This is your work environment. Keep your statements and behavior professional, even if your colleague isn't.
Think carefully before you speak. This will help to prevent the argument from getting personal and help make certain that you state your point clearly.
Speak in a calm and composed manner. This ensures that you will not compound the argument by your tone of voice or body language. Argumentative people often feed off the person with which they are arguing. If you speak in a calm and composed manner, maybe she will as well.
Know when to walk away. If the discussion is getting nowhere, walk away and revisit the issue later.
If your argumentative colleague is becoming loud or begins using inappropriate language, suggest that you take the discussion to a private office. If your colleague begins to attack you personally, it may be a good time to walk away. Pay attention to your body language. Maintain eye contact, don't glare or roll your eyes and keep your body as relaxed as possible. Maintain an even voice. Raising it will exacerbate the situation. Screaming also is unprofessional and will reflect poorly upon you. If you find yourself losing your cool, calmly let your colleague know that you are becoming too upset to discuss the issue and would like to talk about it when you have calmed down.