Couriers are individuals responsible for delivering small packages or important documents from one place to another. A courier manager is the individual responsible for overseeing the activities of the couriers at a particular agency or in a department of a larger company.
Courier managers hire, supervise, coach and evaluate couriers. Managers are responsible for ensuring that all deliveries are made on time, assigning routes or jobs to individual couriers and operating within the constraints of a budget.
Some courier managers work for a courier service that supplies couriers on an as-needed basis to a number of different individuals, companies or businesses. Others work for one company, where couriers deliver interoffice mail or other necessary business from one location of the company to another.
Courier managers who work for one company often work early in the morning or late at night, depending on when couriers complete their routes. For a courier service, managers are more likely to work regular daylight, weekday hours, though some services offer evening and weekend hours.
There is no specific degree required for courier managers, though employers prefer to hire candidates with a high school diploma or GED. Often, courier managers have experience working as a courier or delivery driver or have previous supervisory experience.
In December 2009, the average annual salary for courier managers was $36,000, according to Indeed.com.