The juvenile case manager works to provide support to youth in many different situations. Disabled children in need of special services, as well those who have broken the law or have substance abuse problems, may use case management services. A juvenile case manager's services may be enlisted by the parents or guardians of a youth, or they can be mandated by a court order.

Social Services Management

Juvenile case managers often work in a social services setting, assisting youth with physical or mental disabilities. The case manager in these settings works with the child as well as the parents on securing necessary services, either medical or social. The case manager also works with other organizations to obtain necessary testing to determine the best course of treatment for her clients. The focus in most cases is on a successful transition to adult life, and to allow the child to become as independent as his individual situation allows.

Drug and Probation Management

The juvenile case manager can work with young people who have committed a crime or have drug or substance abuse problems. A case manager in this situation provides linking and monitoring services with treatment providers and juvenile correction officers, and attends required court sessions. He also provides compliance monitoring, and administers drug and breathalyzer testing as required. The focus is on the re-entry of the client into society in a way that is safe for everyone concerned.

Training and Education

The education requirements vary depending on the type of involvement with the client. For drug and probation management, a high school diploma is the minimum requirement, although college is preferred. For working in a medical or social situation with disabled youth, a college degree is required. Some positions call for a master's degree in social services. Most organizations require their own in-house training, and ongoing training and certification is alo necessary. State licensing as a social worker may be required. Good interpersonal skills, as well as a desire to make a difference in others, are a must to be successful in this position.

Working Conditions

Juvenile case management requires irregular hours, with nights and weekend work. When working with criminal cases, or with some mentally disabled youth, the job may have dangers inherent in working with potentially violent clients, requiring special training to remain safe. The physical demands are similar to most office jobs. Travel may also be necessary to visit clients in various settings, such as homes, hospitals, courthouses or juvenile detention facilities.

Salary and Benefits

According to the Bureau of Labor Statistics, the median salary for individual and family services, including case management, was $69,600 as of May 2020. The lowest 10 percent earned less than $42,230, and the highest 10 percent earned more than $115,800.

Most juvenile case managers work full time, and are offered benefits packages depending on the individual organization. Many work for government organizations or government contractors, and receive generous benefits packages consistent with this employment.

Social and Community Service Managers salary

• Top 10% Annual Salary: More than $115,800 ($55.67/hour)
• Median Annual Salary: $69,600 ($33.46/hour)
• Bottom 10% Annual Salary: Less than $42,230 ($20.30/hour)