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Implementation Project Managers coordinate the implementation of various types of projects. Some managers implement software or hardware, while others implement business solutions or products such as health benefits for employers and their clients. The position requires a particular skill set and many employers prefer a certain level of education and certification in project management.
The primary responsibility of the Implementation Project Manager is to lead a success implementation, meeting timelines and budget requirements. The manager coordinates and prioritizes project tasks, manages timelines, maintains project plans and communicates status to clients, project sponsors and senior management. Additionally, the manager often works with external vendors as needed and travels on-site to client meetings. Ensuring the project is implemented within contractual obligations and regulatory requirements is another responsibility.
Education and Experience
Most employers minimally require a four-year college degree for the Implementation Project Manager position and some require a master’s degree. Years of prior experience in implementation and project management are also necessary for this role. Managers often earn a business or IT degree and work up the career path before landing in this position. Lower-level positions, such as an implementation assistant or specialist or project documentation coordinator, provide the hands-on foundation needed to transition into the manager role.
The Implementation Project Manager must have exceptional organizational skills, as the majority of her time will be coordinating tasks, directing resources and staying aware of all aspects of the project. Communication skills need to be at the highest level, as managers must convey project status in lay terms, in addition to communicating goals and tasks with project team members. Troubleshooting is another required skill. The manager is responsible for detecting potential issues and implementing solutions when issues threaten to delay the timeline or impact budget or business operations.
The Project Management Institute offers several certifications, including the PMP credential. In the project management field, PMP certification is the most recognized credential and is often preferred or required by employers. To obtain this certification, you must have a combination of education and experience and pass a written exam. Depending on the specialty of the projects you may implement, additional certification or education may be required in areas such as IT, business or legal.
Francine Richards is a licensed multi-state insurance agent with years of human resources and insurance industry experience. Her work has appeared on Blue Cross Blue Shield websites and newsletters, the Houston Chronicle and The Nest. Richards holds a Bachelor of Arts in communications from the University of Maryland.