It may seem like everyone these days is booking their travel on the Internet, but some people still like the idea of walking into a travel agency to pick up brochures and discuss trip ideas. Within most travel agencies you will find a travel agent, corporate travel consultant and an office manager.
A travel agent helps you to plan your trip from start to finish. The agent listens to your ideas about what you would like your trip to be like and how much money you would like to spend. He then presents you with some ideas. When you make up your mind as to where you would like to go, a travel agent can help you plan the airline tickets, car rentals, hotels and anything else you may need. A travel agent does not have to go to college and may instead be trained in the office or in courses at a trade school.
Corporate Travel Consultant
A corporate travel consultant works in a travel agency and deals with the needs of medium to large companies. This may include booking the business travel for employees, planning travel for company meetings and conventions, or both. A corporate travel consultant is more knowledgeable of meeting spaces and banquet halls, as well as locations that are suitable both for business events. It is the job of the corporate travel consultant to book the travel and find ways to keep attendees entertained between meetings by planning things such as golf outings or sightseeing expeditions.
Every office needs a manager and a travel agency is no different. An office manager is responsible for taking care of what is necessary to keep the business running on the inside. This may include hiring and firing; purchasing supplies and equipment; and even making sure there are enough brochures in the office. The office manager at a travel agency is usually knowledgeable when it comes to the travel industry and is sometimes used to help out travel agents and corporate travel consultants. He may also be involved in payroll or collecting money from clients.
The variety of jobs in a travel agency will really depend on the size of the company. In a large travel agency, there may also be a person who handles social media such as Twitter and Facebook. You might have someone who handles all the computer programs and software or an employee in charge of accounting. On the other hand, a small agency may consist of an owner who operates as a travel agent and uses independent contractors for additional agents, marketing personnel and booking.